Setup & Support

We Get You Running, Not Just Shipped

Real support from people who understand agriculture. Your success is our success — we don't just sell you hardware.

How onboarding works

Every customer goes through the same structured onboarding. It's how we ensure you're actually using the system, not just owning it.

Before your hardware ships, we'll schedule your setup call and prepare your account with your operation's details.

30-minute video call to configure crews, fields, and preferences. We screen-share and walk through everything.

Dedicated training session for whoever will manage the system day-to-day. Typically 45-60 minutes.

During your first few harvest days, we're available for questions and quick troubleshooting.

Scheduled call after your first week to address any questions and optimize your workflow.

Choose the level of support that fits your operation.

Different people learn differently. We offer multiple ways to get up to speed.

On-demand videos covering every feature. Watch anytime, replay as needed.

Remote sessions with our team. We can train individuals or groups.

Step-by-step guides, FAQs, and troubleshooting articles.

Quick sessions to refresh your team on key features before busy periods.

Self-serve documentation and tutorials for when you need a quick answer.

Step-by-step walkthrough from unboxing to first harvest

PDF Guide

Everything your field supervisors need to know

Video Series

Using the web dashboard for reports and management

Video Tutorial

Common questions and quick fixes

Knowledge Base

Every bundle includes onboarding and 30-day support.